Our Team

Phil Griffin
President / Sales & Marketing

Phil has been in the office equipment business since 1973. Starting out as a service technician with TRW Customer Service Division, Phil moved to Charlotte in 1980 to become the local service manager for TRW. In 1985, Phil joined a local office equipment company and spent the next 12 years in facsimile, telex, PC and laser printer sales as one of their top producers. Phil co-founded Carolina Business Technologies, Inc. in 1996 and is excited to be hitting a highlight of 20 years in the business this year.

On Sundays, you will find Phil playing drums in a praise band at Imagine Church.  He has been performing in various groups since 1967.  Since all three of his kids (Adam, Kacey and Garen) have graduated from college, he spends a lot his free time ballroom dancing.  Phil also spends time with his son Garen, a recent Citadel graduate, doing remodeling projects, skeet shooting and restoring a vintage 1968 Mustang.  Phil and his wife Cindy love to cruise and make at least one trip a year.

Cindy Griffin
Accounting/Human Resources

Cindy has been with CBT since 1998 and has been primarily responsible for all payables and HR functions for the company. She also has an extensive background in sales assistance and customer service.

Cindy stays very busy with her new grand-daughter, along with her passion for gardening, quilting, cooking and scrapbooking.


Melissa Helms
Service Manager

Melissa, our Service Manager, began her career as a service technician in 1995. Over the years, she has expanded her knowledge and skills in many aspects of the service field, including management. In 2003, Melissa became our Service Supervisor and manages the ever-changing needs of the service department.

Melissa and her husband Ronald stay very busy with their 3 children, along with three grand-children. Melissa enjoys “couponing” as a challenge and a way to save money. She is also very active in her church by managing the video portion of the worship service.

Whitney Burris
Service Administrator/Dispatch

Whitney has been with CBT since August 2013.  She works part time and her responsibilities vary from performing accounting functions to dispatching service calls.  She has a bachelor’s degree in Health Science from Brigham Young University-Idaho.  Whitney and her husband Matt live in Rock Hill with their almost two-year old son, Tanner along with a new baby boy named Tucker..  She enjoys shopping, spending time with her family, and stays busy with activities in her church.

Rob Foster
Sr. Service Tech.

Rob joined CBT in 2003 after working for a competitor for eight years. Rob has a degree in Electrical Engineering. He is now our lead field technician while keeping up with the ever changing models that the manufacturers introduce each year.

Rob, a native of Rock Hill, spends a lot of his free time working out and is a big Alabama fan.

Roll Tide!!!!!!!!

Bill Snyder
Service Tech.

Bill came on board as a technician with CBT in 2002. He has a long history in Mechanical Engineering.

Bill and his wife, Dorinda, are the busy parents of 4 daughters, Casey, Sydney, Regan and Peyton. In his spare time, Bill supports several of his daughter’s volleyball teams. Bill is also a very avid Pittsburgh Steelers fan. “Go Steelers”!!!

Pamela King
Office Manager/Accounting

Pamela joined the CBT Team in September 2016. She has been working in the printing industry for 20 + years. Pamela came with experience in administrative office operations and has excellent skills in business relations with clients. She’s very excited to join the CBT Team and will be a great asset.

Pamela and her husband Steve are proud parents of 6 children. She enjoys cooking, traveling, football, and an occasional round of golf with her husband.

Go Panthers, (House Divided) Gamecocks and Tigers.